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Freemax Marvos 5 Returns and Credit Notes
Published 2026 · VapeWholesaleHub trade desk
A clear returns and credit process on Marvos 5 protects the relationship when something goes wrong.
Every serious sourcing conversation about the Marvos 5 eventually arrives at returns and credit notes, usually because it is where cost and risk meet.
Retail staff rarely ask about returns and credit notes directly, but their questions almost always lead back to it.
Why returns and credit notes matters on the Marvos 5
Distinguish between a defect claim and a change of mind before agreeing any action.
In practice the decision comes down to three numbers: unit cost, freight per unit and the realistic sell through rate for Marvos 5.
Credit notes should reference the original invoice line to keep accounting clean.
Reference specification
| Item | Value |
|---|---|
| Model | Marvos 5 |
| Brand | Freemax |
| Category | Local Supply |
| Battery | 800 mAh |
| Output range | 12-60 W |
| Capacity | 1.2 ml |
| Charging | Magnetic dock |
| Coil options | 0.8 / 1.2 ohm |
| Carton quantity | 120 units |
Agreeing who pays return freight in advance avoids most disputes.
Practical notes for buyers
The most common mistake is optimising for the first order instead of the fourth, which is where Marvos 5 economics actually settle.
Seasonality interacts with returns and credit notes more than most forecasts allow for, so a rolling review beats an annual one.
Checklist
- Verify that artwork matches the approved compliance template.
- Record the arrival condition with photographs on the day of delivery.
- Request batch photographs and a packing list prior to shipment.
- Confirm the exact configuration in writing before the deposit is paid.
- Retain one sealed sample carton from every batch for reference.
- Agree in advance who pays for return freight on a defect claim.
Commercial terms
Volume commitments work best when they are structured as a rolling target rather than a single fixed number.
Payment history is the single most reliable route to better terms, more than total annual volume.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (145 units) | Tier 1 | 21-30 days |
| Pallet (1670 units) | Tier 2 | 14-21 days |
| Container (13272 units) | Tier 3 | 7-12 days |
Frequently asked questions
Who pays return freight on a Marvos 5 defect claim?
For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.
How quickly can a repeat order be produced?
For established configurations production typically runs two to four weeks, with transit on top depending on the chosen method.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
What happens if a batch fails inspection?
The agreed procedure normally covers replacement of affected units or credit against the next order, documented before shipment.
Final word
A short quarterly review of these points will keep the Marvos 5 range healthy without consuming the week.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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