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Freemax Marvos Pro Returns and Credit Notes Checklist 2026
Published 2026 · VapeWholesaleHub trade desk
A clear returns and credit process on Marvos Pro protects the relationship when something goes wrong.
Wholesale demand in this category is driven less by novelty than by consistency, and returns and credit notes is where that consistency is measured.
Freight consolidation changes the answer to returns and credit notes at container scale, which is why small and large buyers reach different conclusions.
Why returns and credit notes matters on the Marvos Pro
Distinguish between a defect claim and a change of mind before agreeing any action.
Keeping a short internal note on returns and credit notes for each SKU pays for itself the first time a dispute arises over the Marvos Pro.
Credit notes should reference the original invoice line to keep accounting clean.
Reference specification
| Item | Value |
|---|---|
| Model | Marvos Pro |
| Brand | Freemax |
| Category | Local Supply |
| Battery | 1100 mAh |
| Output range | 8-60 W |
| Capacity | 3.0 ml |
| Charging | Magnetic dock |
| Coil options | 0.6 / 0.8 / 1.0 ohm |
| Carton quantity | 240 units |
Agreeing who pays return freight in advance avoids most disputes.
Practical notes for buyers
The most common mistake is optimising for the first order instead of the fourth, which is where Marvos Pro economics actually settle.
Retail staff rarely ask about returns and credit notes directly, but their questions almost always lead back to it.
Checklist
- Record the arrival condition with photographs on the day of delivery.
- Check carton quantities against the commercial invoice line by line.
- Agree in advance who pays for return freight on a defect claim.
- Review the reorder point after one full selling cycle.
- Log sell through by account for the first eight weeks.
- Request batch photographs and a packing list prior to shipment.
Commercial terms
Commercial terms are usually agreed in three parts: a deposit on confirmation, a balance before shipment and a stated validity window.
Currency movement over a ninety day cycle can outweigh the difference between two competing quotations.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (109 units) | Tier 1 | 7-12 days |
| Pallet (1734 units) | Tier 2 | 7-12 days |
| Container (17318 units) | Tier 3 | 21-30 days |
Frequently asked questions
Who pays return freight on a Marvos Pro defect claim?
For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
What happens if a batch fails inspection?
The agreed procedure normally covers replacement of affected units or credit against the next order, documented before shipment.
Can packaging be adjusted for our market?
Artwork localisation is straightforward; structural changes need larger volumes and a longer lead time.
Final word
Start with one change, measure it over a quarter, then decide whether it deserves to become policy.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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