Home › Local Supply › Starre
Freemax Starre Returns and Credit Notes
Published 2026 · VapeWholesaleHub trade desk
A clear returns and credit process on Starre protects the relationship when something goes wrong.
Distributors reviewing their Starre range usually find that returns and credit notes explains most of the variance in results between accounts.
Documentation is not paperwork for its own sake; on returns and credit notes it is the difference between a clean clearance and a delayed one.
Why returns and credit notes matters on the Starre
Distinguish between a defect claim and a change of mind before agreeing any action.
The most common mistake is optimising for the first order instead of the fourth, which is where Starre economics actually settle.
Credit notes should reference the original invoice line to keep accounting clean.
Reference specification
| Item | Value |
|---|---|
| Model | Starre |
| Brand | Freemax |
| Category | Local Supply |
| Battery | 900 mAh |
| Output range | 10-60 W |
| Capacity | 4.0 ml |
| Charging | USB-C fast charge |
| Coil options | 0.8 / 1.2 ohm |
| Carton quantity | 240 units |
Agreeing who pays return freight in advance avoids most disputes.
Practical notes for buyers
Consistency across batches matters more than peak performance for Starre, and returns and credit notes is where inconsistency first appears.
Documentation is not paperwork for its own sake; on returns and credit notes it is the difference between a clean clearance and a delayed one.
Checklist
- Log sell through by account for the first eight weeks.
- Keep certificates current and filed against the exact model name.
- Record the arrival condition with photographs on the day of delivery.
- Review the reorder point after one full selling cycle.
- Check carton quantities against the commercial invoice line by line.
- Agree in advance who pays for return freight on a defect claim.
Commercial terms
Lead times are a function of component availability as much as factory capacity, so buffers should reflect both.
Most long running accounts settle into a rhythm of monthly top ups with one larger seasonal build per year.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (78 units) | Tier 1 | 14-21 days |
| Pallet (1096 units) | Tier 2 | 14-21 days |
| Container (8497 units) | Tier 3 | 30-45 days |
Frequently asked questions
Who pays return freight on a Starre defect claim?
For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
Can packaging be adjusted for our market?
Artwork localisation is straightforward; structural changes need larger volumes and a longer lead time.
Can several models be mixed in one shipment?
Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.
Final word
Start with one change, measure it over a quarter, then decide whether it deserves to become policy.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
Related reading
- How to Source Freemax Galex Ultra: Seasonal Demand Planning
- Freemax Fireluke Pro Battery and Charging for Bulk Buyers
- How to Source Freemax Twista GT: Currency and FX Exposure
- Distribution Channels Guide for Freemax Starre 2
- Freemax Mesh Pro Warranty and After Sales Checklist 2026
- Freemax Mesh Pro Air Flavor Portfolio