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Freemax Zeal Pro Returns and Credit Notes Checklist 2026
Published 2026 · VapeWholesaleHub trade desk
A clear returns and credit process on Zeal Pro protects the relationship when something goes wrong.
Wholesale demand in this category is driven less by novelty than by consistency, and returns and credit notes is where that consistency is measured.
Shops that receive a short briefing on returns and credit notes convert noticeably better than shops that only receive stock.
Why returns and credit notes matters on the Zeal Pro
Distinguish between a defect claim and a change of mind before agreeing any action.
Where two suppliers look identical on price, returns and credit notes is usually the variable that separates them over a full year.
Credit notes should reference the original invoice line to keep accounting clean.
Reference specification
| Item | Value |
|---|---|
| Model | Zeal Pro |
| Brand | Freemax |
| Category | Local Supply |
| Battery | 1000 mAh |
| Output range | 8-40 W |
| Capacity | 4.0 ml |
| Charging | USB-C 1A |
| Coil options | 0.8 / 1.2 ohm |
| Carton quantity | 240 units |
Agreeing who pays return freight in advance avoids most disputes.
Practical notes for buyers
Documentation is not paperwork for its own sake; on returns and credit notes it is the difference between a clean clearance and a delayed one.
The most common mistake is optimising for the first order instead of the fourth, which is where Zeal Pro economics actually settle.
Checklist
- Record the arrival condition with photographs on the day of delivery.
- Request batch photographs and a packing list prior to shipment.
- Log sell through by account for the first eight weeks.
- Keep certificates current and filed against the exact model name.
- Verify that artwork matches the approved compliance template.
- Confirm the exact configuration in writing before the deposit is paid.
Commercial terms
Volume commitments work best when they are structured as a rolling target rather than a single fixed number.
Commercial terms are usually agreed in three parts: a deposit on confirmation, a balance before shipment and a stated validity window.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (112 units) | Tier 1 | 14-21 days |
| Pallet (686 units) | Tier 2 | 21-30 days |
| Container (9411 units) | Tier 3 | 14-21 days |
Frequently asked questions
Who pays return freight on a Zeal Pro defect claim?
For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
Can several models be mixed in one shipment?
Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.
How quickly can a repeat order be produced?
For established configurations production typically runs two to four weeks, with transit on top depending on the chosen method.
Final word
The buyers who do this well are not luckier; they are simply more consistent about the basics.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.