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How to Source Freemax Onnix Pro: Returns and Credit Notes
Published 2026 · VapeWholesaleHub trade desk
A clear returns and credit process on Onnix Pro protects the relationship when something goes wrong.
There is no shortcut on returns and credit notes: the Onnix Pro rewards preparation and punishes improvisation.
Retail staff rarely ask about returns and credit notes directly, but their questions almost always lead back to it.
Why returns and credit notes matters on the Onnix Pro
Distinguish between a defect claim and a change of mind before agreeing any action.
The most common mistake is optimising for the first order instead of the fourth, which is where Onnix Pro economics actually settle.
Credit notes should reference the original invoice line to keep accounting clean.
Reference specification
| Item | Value |
|---|---|
| Model | Onnix Pro |
| Brand | Freemax |
| Category | Local Supply |
| Battery | 1500 mAh |
| Output range | 5-80 W |
| Capacity | 5.0 ml |
| Charging | USB-C 2A |
| Coil options | 0.8 / 1.2 ohm |
| Carton quantity | 50 units |
Agreeing who pays return freight in advance avoids most disputes.
Practical notes for buyers
Keeping a short internal note on returns and credit notes for each SKU pays for itself the first time a dispute arises over the Onnix Pro.
Consistency across batches matters more than peak performance for Onnix Pro, and returns and credit notes is where inconsistency first appears.
Checklist
- Confirm the exact configuration in writing before the deposit is paid.
- Keep certificates current and filed against the exact model name.
- Check carton quantities against the commercial invoice line by line.
- Record the arrival condition with photographs on the day of delivery.
- Request batch photographs and a packing list prior to shipment.
- Agree in advance who pays for return freight on a defect claim.
Commercial terms
Volume commitments work best when they are structured as a rolling target rather than a single fixed number.
Volume commitments work best when they are structured as a rolling target rather than a single fixed number.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (195 units) | Tier 1 | 30-45 days |
| Pallet (1154 units) | Tier 2 | 21-30 days |
| Container (9279 units) | Tier 3 | 7-12 days |
Frequently asked questions
Who pays return freight on a Onnix Pro defect claim?
For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.
What happens if a batch fails inspection?
The agreed procedure normally covers replacement of affected units or credit against the next order, documented before shipment.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
Is documentation provided for customs?
Commercial invoice, packing list and the relevant certificates are supplied; the importer's broker handles the declaration.
Final word
A short quarterly review of these points will keep the Onnix Pro range healthy without consuming the week.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.