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Returns and Credit Notes Guide for Freemax Marvos Mini
Published 2026 · VapeWholesaleHub trade desk
A clear returns and credit process on Marvos Mini protects the relationship when something goes wrong.
A range review that ignores returns and credit notes will often produce a confident decision and a disappointing quarter on the Marvos Mini.
Keeping a short internal note on returns and credit notes for each SKU pays for itself the first time a dispute arises over the Marvos Mini.
Why returns and credit notes matters on the Marvos Mini
Distinguish between a defect claim and a change of mind before agreeing any action.
The most common mistake is optimising for the first order instead of the fourth, which is where Marvos Mini economics actually settle.
Credit notes should reference the original invoice line to keep accounting clean.
Reference specification
| Item | Value |
|---|---|
| Model | Marvos Mini |
| Brand | Freemax |
| Category | Local Supply |
| Battery | 900 mAh |
| Output range | 8-60 W |
| Capacity | 5.0 ml |
| Charging | Magnetic dock |
| Coil options | 1.0 / 1.2 ohm |
| Carton quantity | 240 units |
Agreeing who pays return freight in advance avoids most disputes.
Practical notes for buyers
Retail staff rarely ask about returns and credit notes directly, but their questions almost always lead back to it.
Documentation is not paperwork for its own sake; on returns and credit notes it is the difference between a clean clearance and a delayed one.
Checklist
- Confirm the exact configuration in writing before the deposit is paid.
- Verify that artwork matches the approved compliance template.
- Agree in advance who pays for return freight on a defect claim.
- Retain one sealed sample carton from every batch for reference.
- Keep certificates current and filed against the exact model name.
- Record the arrival condition with photographs on the day of delivery.
Commercial terms
Most long running accounts settle into a rhythm of monthly top ups with one larger seasonal build per year.
Volume commitments work best when they are structured as a rolling target rather than a single fixed number.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (170 units) | Tier 1 | 14-21 days |
| Pallet (1769 units) | Tier 2 | 14-21 days |
| Container (13627 units) | Tier 3 | 14-21 days |
Frequently asked questions
Who pays return freight on a Marvos Mini defect claim?
For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.
How quickly can a repeat order be produced?
For established configurations production typically runs two to four weeks, with transit on top depending on the chosen method.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
Is documentation provided for customs?
Commercial invoice, packing list and the relevant certificates are supplied; the importer's broker handles the declaration.
Final word
A short quarterly review of these points will keep the Marvos Mini range healthy without consuming the week.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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